Turning

September 25, 2014 at 4:28 PM (Uncategorized)

Leaves are turning today…Sunny, got outside…cool fall temp, and I saw deer last night. Really blessed to be able to get out…
Trying for church this weekend and choir practice Tuesday night…

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More Caresource crazy

September 19, 2014 at 5:24 PM (Uncategorized) ()

Here are a few quotes employees left anonymously under Caresource’s name under a reviewing website.

An independent provider (presumably a nurse, or home health aide says:

 Lack of consistent pay. I feel like I’m working for free. I’ve has a $300,$200, $109, and then the past two weeks I’ve had checks for $54 dollars. I don’t know how they thing providers can budget and pay bills with this random pay amounts. I’m 20 have great credit for my age and got my first leased car and now all this is happening. I can’t even pay my rent or buy food. I’ve gone days without eating. I’m having my own medical issues I need looked at like fatigue since I recently had to go out and find a second job which pays less and less frequently but it was my only option. I HATE CARESOURCE I with my client was with Care Star again and so I could bill through Rhino Bill again. Rhino bill is awesome they got checks out every week for a weeks worth of work every Thursday no problems. Who’s dumb idea was it to switch clients and ruin everything.

Advice to Management

START PAYING PROVIDERS ON TIME EVERY FRIDAY FOR 7 DAYS OF WORK LIKE CARE STAR DID WITH RHINO BILL. STOP TRYING TO DO YOUR OWN BILLING BEING CHEAP GO ASK FOR A BILLING PROVIDER. IDIOTS!

Whose dumb idea indeed.

It is important to note, that while home health care folks were providing uncompensated care, employees were receiving:

Four weeks vacation earned in first year, excellent benefits, holidays, and acknowledgements, annual bonus program, 100% match of 401(k) program,

And a Customer Care rep with a gift for understatement and some common sense says:

As a result of rapid growth of company, development of critical foundational processes and procedures are behind resulting in growing pains. Also with rapid growth we are running out of room at HQ and the company is now leasing two additional buildings in downtown Dayton.

Advice to Management

Process is a guideline! Hire leaders who have enough experience to be able to leverage appropriate processes and tools instead of relying on the process to get the work done.

“growing pains,” Meh.

declined in last couple of years. once promising, now poorly managed.

 

 

Source for these is:

 

http://www.glassdoor.com/Reviews/CareSource-Ohio-Reviews-E722722.htm

 

 

Interestingly, while I was pulling these quotes, suddenly the  site called Glassdoor dimmed them out and asked me for a password.  I will paraphrase what I remember from the rest…  IT contractors thrown off of projects without notice,    and another quote  from an appeals/grievance specialist who has since left the company…

 

Demoralizing, non-existent training, absent/cold/uninformed management.

 

 Or another employee…

Excellent company culture. Terrible resource time management

 

Governor Kasich, this stops with you.  The Medicaid expansion was not meant to be a privatized greed fest where the actual job of the managed care organizations, to care for the most vulnerable Ohioans is being mangled and mismanaged.

 

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More on unpaid home healthcare

August 30, 2014 at 7:40 AM (Uncategorized)

Independent health care providers gone unpaid for…: http://youtu.be/2dxLlHZxk6w

Agencies that employ home health care workers are affected as well. They are not getting paid. The letters from Ohio Medicaid and the Society for Homecare and Hospice are particularly telling.

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Watch “Home care aides not getting paid, may be forced t…” on YouTube

August 30, 2014 at 7:28 AM (Uncategorized)

Home care aides not getting paid, may be forced t…: http://youtu.be/FWiLUoOOtlo

Aetna is pulling the same stunt Caresource did…not paying independent home health aides.

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Names

August 28, 2014 at 11:59 AM (Uncategorized)

Another post from a friend of mine made me think about this today. I wish I could fit three names for last name not just two, because all three of these names are important to me for different reasons. The first is the last name I was born with my biological father’s last name. They’re a quick tempered, quick witted charming people full of inventiveness creativity and humor. I’m not as in touch with as many of them as I would like to be but I have repaired the relationship somewhat. The distance is in part my fault. 

Because  of the difficulties in my father’s life I came to be ambivalent about his name and the connotations it brought with it. I thought in error that it gave me nothing but negative and that I had no use for it. ( I realized later how wrong that was and reached out to my uncles aunts and cousins and really recognize the wonderful things that family has always brought to me.)
That happened to coincide with the decade I got married in and it was very much an incentive to do the old school thing to take my husband’s name.   It was shorter more concise, and felt like stability and a fresh start after the chaos that my father’s difficulties had brought into my adolescence.

I am very grateful now that I did that, took my husband’s last name. That name feels like a touchstone a link back to his family his feelings his interests and all of the good things that he gave me as part of the marriage. It’s an important thing to carry around with you. Should my life change so much that I would consider marrying again, that might be the only time I’d feel I could change that name.

I do use my father’s name now as a middle name on some social media platforms so that high school friends can find me. Because I feel I should have been this double handled person all along, carry both names at the same time and better late than never
but I’ve managed to do it.

What’s really annoyed me though these last 30 or so years since my parents got divorced. I would have liked to carry around my mother’s maiden name  to celebrate all of my family members who carry that name just like I celebrate my husband and just like I celebrate my father’s people. My mother’s people have had just as much if not more to do with the person I am today and the support system I have today and the people I am blessed to call my friends as well as my family.  It has always felt wrong that their name doesn’t hang anywhere on me so I think I’m going to try to appropriate it as a second middle name on my social media platform.  (Maybe Twitter. Facebook is kinda full.)  Like my newest cousin Emily who very succinctly and clearly delineated what her name means to her and why a four handle name would be too long for checks or official documents… Four names are too much.  I couldn’t carry it around in the offline world very easily but maybe I can make a corner here in my online presence for that last name to be added to the others so that all three of the last  names I want to carry with me  get the respect they deserve.

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